Ruffy Produce Store Policy
Shipping- Delivery should be within 5 business days to most areas of Australia. Remote areas could take up to 2 weeks.
Lost Orders - It is the responsibility of the customer to let us know if an order does not arrive within the suggested time frame and we will lodge an enquiry with Australia Post to track the order. We will not be held liable for any loss or damage resulting from late delivery.
Return to Sender Orders - Please ensure you enter the correct delivery address details at the time of ordering. If the details are incorrect and the parcel is returned to us, you will be liable for re-shipping charges.
Refund Policy - Depending on the circumstances, we can either replace the product or provide a refund if your product arrives damaged.